Refund policy

Shipping Information

As soon as an order is accepted, the delivery time for your shipment will begin. This includes a period of 1 working days in which our warehouse will process and dispatch your shipment from Monday through Saturday (Sundays are generally off for most of delivery partners). 

We provide free standard shipping in India, it generally takes 4-5 business days.

Taxes and Duties

The prices of products are inclusive of taxes but exclude customs duties. All applicable duties shall be borne by the customer.

Return & Exchange Policy

Eligibility

• Items must be returned within 30 days of delivery.
• Items must be unused, in their original condition, and with all tags attached.
• Items marked as final sale or customised pieces are non-returnable and non-exchangeable.

How to Initiate a Return or Exchange

India: You can process your return or exchange via contact us via WhatsApp at +91 9910197553

Shipping

India Customers: A pickup will be scheduled for your item(s) once your return or exchange request has been processed. Our courier partner will collect your order within 1 to 5 days. A return shipping cost of Rs. 100 will be deducted from your refund unless the return is due to a damaged or incorrect item.

Guidelines

• Exchanges will be processed only for the same amount as the original order value or a higher amount.
• Exchange orders are not eligible for returns or store credit. Exchanges are final and cannot be reversed for a refund once initiated.
• Refunds will be processed within 2-3 business days after the product reaches our warehouse and runs through a quality check within 24 hours. Thereafter on approval, the refund will reflect in your original payment mode within 20 business days.
• If an order is canceled after the product has been shipped from our warehouse, the refund will be then processed only after it reaches back to our warehouse and runs through the quality check. On approval, the standard refund procedure will then be followed.

If you have any questions or need assistance, feel free to contact us via Email or WhatsApp.